Shipping & Returns Policy

Shipping is processed between 3-7  business days. If applicable, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

You have ​7 calendar days to return an item (or request a refund) from the purchase date. To be eligible for a return, the product or service must be unused and in the same condition that you received it. All products must be in the original packaging. You will need to have the receipt or proof of purchase.

Once we receive your item (or request), we will inspect it and notify you that we have received your request. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within the allowed amount of days, depending on your card issuer's policies. NO REFUNDS WILL BE ISSUED AFTER 7 DAYS OF PURCHASE. ADDITIONALLY, NO REFUNDS WILL BE ISSUED FOR USED PRODUCTS, RENDERED SERVICES, OR TRAVEL DESTINATIONS. 

If you have any questions or concerns, please contact us anytime via email: marketingqueen@jaynathomas.com. You can also send us a message via chat and we will reply within 24-48 business hours.